A committed team at your disposal

Technical assistance, documentation, installation or training in the use of our simulation software, our Customer Service is committed to making the use of our solutions as simple as possible for all our customers.


We offer our customers access to a customer portal to track support requests, download products and receive the latest updates.
> Access the Customer Portal

Customized support

Our aim is to respond to any difficulties you may encounter when using our software. We will advise you in relation to your particular industrial problem by explaining the various functionalities and tips for optimal use of our solutions.

Close to our developers

Our Customer Service is located at our headquarters in Sophia Antipolis on the same premises as our development teams. This proximity promotes interaction between services and facilitates the transmission of customer needs as regards improving current features and developing new ones.


Contact us directly

Europe - Africa - Oceania

HQ Transvalor France
Phone: +33 (0)4 9292 4200


Subsidiary Transvalor Americas Corp.
Phone: +1 312-219-6029



Our Customer Service has 10 specialists in material forming simulation: forging, cold forming, casting, welding, plastic injection... whatever your problem is, one of our experts will be able to help.



English, Spanish, Portuguese, German, French... Simplify your communication with our Customer Service by asking to exchange with a speaker who speaks your language.



Our Customer Service team is at your disposal all year round from Monday to Friday from 9 a.m. to 5 p.m. and does its best to respond to your requests as soon as possible.